We craft every bottle with care and are confident you will see real, visible results. We stand behind our product with a simple guarantee designed for your peace of mind.
1. OUR 30-DAY RESULTS GUARANTEE
We are so confident that Herbonical will work for you, we offer a full money-back promise. If you use our oil consistently for 30 days and do not see a noticeable improvement, we will refund your purchase.
How to Qualify for the Guarantee:
Timing: Contact us within 30 days of receiving your order.
Contact: Email your order number and brief experience summary to support@herbonical.com.
Product: The bottle should not be completely empty or fully used.
Processing: Once we receive the returned bottle, your refund will be issued to your original payment method within 7 to 10 business days.
2. POLICY ON DISCOUNTED PURCHASES
The 30-Day Money Back Guarantee does not cover items purchased during sales or with specific discount codes.
Standard Return: Unopened and unused discounted items can be returned within 7 days of delivery for a full refund.
Shipping Cost: The buyer is responsible for the return shipping costs on discounted items.
3. UNOPENED PRODUCT RETURNS
If you simply change your mind and the product is unused, you can return it within 14 days of receiving it.
Condition: The product seal must be intact, and the packaging must be undamaged.
Refund: Shipping fees for this type of return will be deducted from your total refund amount.
Your refund will be issued immediately after we receive and inspect the returned product.
4. DAMAGED OR LOST ORDERS
If your package arrives damaged or fails to arrive, we will ensure it is made right.
Report Time: Contact us within 10 business days of the expected delivery date.
Action: Email your order details and any photos to info@herbonical.com.
We will verify the issue and immediately send a replacement or process a full refund.
IMPORTANT DETAILS
The guarantee applies only to purchases made directly from Herbonical.com.
Refund requests submitted after 30 days are not eligible.
Refunds are issued strictly to the original payment method.
Shipping and delivery fees are non-refundable.
If your original payment method is expired, we will issue store credit.
NEED SUPPORT?
We are here to help you feel completely confident in your purchase. For questions or support, email us anytime at info@herbonical.com.
